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| Why are companies buying Avaya's strategy for IP Telephony? |
The French credit giant Cofinoga , is migrating to IP telephony to link 30 locations to its main call center.
Bank of Ireland 365 has experienced rapid global growth whilst consistently achieving a customer 'excellent' rating. The bank's requirements were for a partner that understood their business and had the right expertise to address the complete spectrum of their communication needs - needless to say they chose an Avaya Solution.
Banco Santander Central Hispano are implementing an Avaya converged communications solution of 7,000 IP phones running on a Cisco network to centralise their telephony services.
Lund University have selected an Avaya Solution for Scandinavia's biggest IP-SIP installation serving 7,000 employees and 38,000 students across 230 locations across four cities. Lund University commented "Avaya's IP solutions proved outstanding in the pilot and came out streets ahead of the competition" .
Telecom Italia have deployed an Avaya IP distributed call centre solution in 14 national centres and 150 remote sites handling a million calls each day.
Eurohypo Bank have installed a fully distributed Avaya IP multi media contact centre to drive greater operational efficiency and increase customer service levels.
Kwik-Fit Financial Services migrated their 600-seat contact centre near Edinburgh, Scotland to an Avaya IP solution including predictive dialling for contacting existing customers for insurance renewals, as well as enhancing its ability to target new customers.
ebookers.com selected an Avaya MultiVantage IP solution because they saw Avaya's converged infrastructure of media servers and gateways as genuine best of breed and they chose Avaya as the clear industry expert in engineering high performance voice systems that are future proof. "Avaya IP Telephony has allowed us to make a huge reduction in our network transport spending....and the number of abandoned calls has reduced by 35%"
Ernst and Young UK deployed 4,500 Avaya IP telephony terminals as part of a fully converged Voice and Data Network for its UK headquarters.
Honda UK has chosen Avaya IP Office and Wireless Networking solutions for it dealerships in the UK.
plus many, many more companies are putting Avaya IP Telephony Solutions at the heart of their business.
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